Overview

This Privacy Policy explains how Alibird’s Shoes collects, uses, discloses, and safeguards personal information from visitors and customers located in the United States. By using alibirdsshoes.shop, you accept the practices described in this policy.

Information We Gather

Information you give us:

  • Full name and shipping address
  • Email address and telephone number
  • Order details and purchase history
  • Communications you send us by email or contact form

Information gathered automatically:

  • IP address and general geographic area (state)
  • Device type, browser, and operating system
  • Pages visited, products viewed, and cart contents
  • Referral source and on-site browsing behavior
  • Cookies and similar tracking technologies (see our Cookie Policy)

Why We Use Your Information

We use personal information to:

  • Process, pack, and deliver your orders
  • Send order confirmations, tracking updates, and delivery notifications
  • Respond to customer service enquiries and return requests
  • Protect the store against fraud and unauthorized activity
  • Analyze site usage to improve layout, products, and checkout
  • Send promotional emails only where you have opted in; you can unsubscribe any time

We do not sell your personal information to third parties.

Payment Details

Card payments are handled by our certified payment processors. Alibird’s Shoes does not store your full card number on its own servers.

Who We Share Information With

  • Shipping carriers — USPS, UPS, or FedEx, to deliver your order
  • Payment providers — to authorize and complete transactions
  • Service partners — hosting, analytics, and email service providers
  • Legal authorities — when required by law or to protect our rights

Your California Privacy Rights

If you are a California resident, you have the following rights under the CCPA and CPRA:

  • The right to know what personal information we have collected about you
  • The right to request deletion of your personal information
  • The right to opt out of the “sale” or “sharing” of your information (we do not sell)
  • The right to receive equal service and pricing regardless of whether you exercise your rights

To submit a request, email [email protected]. We will respond within the period required by California law.

How We Protect Data

We use administrative, technical, and physical security measures designed to protect personal information. While no online service is completely risk-free, we take reasonable steps to keep your data safe.

Policy Updates

We may revise this policy as needed. The most current version will always be posted on this page with an updated revision date.